---
title: Customer Service and Support from Apex Filling Systems
description: Experience exceptional customer service at Apex Filling Systems. Our team provides expert assistance and comprehensive resources to ensure your success.
---

# Apex Warranty & Customer Support

## **Industry-Leading Warranty Coverage**

At Apex Filling Systems, we stand behind the quality of the equipment we build.  That's why all Apex-manufactured equipment is backed by a comprehensive 2-year limited warranty* from the date of delivery.

Our warranty covers defects in materials and workmanship, and ensures that your investment is protected long after installation.

> **For complete legal warranty language, please refer to our [Terms & Conditions.](https://apexfilling.com/hubfs/Warranty%20Terms%20and%20Conditions.pdf?hsLang=en)*

 

# What's Covered?

Defects in materials and workmanship of Apex-manufactured equipment, including Apex-manufactured equipment that fails to meet published specifications under normal operating conditions.

Apex-manufactured equipment

# What's NOT Covered?

Equipment that has been misused, modified, improperly installed, damaged through impact, or operated outside of specified conditions.

Apex-manufactured equipment

# Customer Support Beyond the Warranty.

Our commitment doesn't end after installation. Customers receive access to:

- Technical Support
- Troubleshooting Assistance
- Replacement Parts Support
- Equipment Documentation
- Ongoing Customer Service 
    - Call us at 219-575-7493
    - Email [Parts@ApexFilling.com](mailto:Parts@ApexFilling.com)
    - Email [Service@ApexFilling.com](mailto:Service@ApexFilling.com) 

[ Online Parts Catalog ](https://shop.apexfilling.com/collections)

[ YouTube Tutorials ](https://www.youtube.com/@apexfillingsystems9829/playlists)

[ Machine Manuals & Videos ](https://apexfilling.com/supportlandingpage/?hsLang=en)

# Frequently Asked Questions (FAQs)

How long is the Apex warranty?

- Apex-manufactured equipment is covered by a 2-year limited warranty* from the date of delivery.

Does Apex provide technical support after installation?

- Yes.  Our team provides ongoing technical support and troubleshooting assistance for Apex equipment.

Does Apex support replacement parts?

- Yes.  Apex assists customers with replacement parts and service-related needs throughout the life of the equipment.

[ Submit Warranty Request ](https://lp.apexfilling.com/warranty-claim-form?hsLang=en)

## Additional Support Resources

- Do you need replacement parts for your equipment? Check out our online catelogue [here](https://shop.apexfilling.com/collections). Not sure the exact part you need? No problem, fill out the form below or give us a call and we will help!
  
  Check out our  [Training Video playlist](https://www.youtube.com/playlist?list=PL4YxVSqZ41ento8MKaa-KsWZDRSzfVJXs) on our YouTube channel for tuturials on common topics
  
  ### **Submit a Parts Ticket**
- Check out our  [Training Video playlist](https://www.youtube.com/playlist?list=PL4YxVSqZ41ento8MKaa-KsWZDRSzfVJXs) on our YouTube channel for tuturials on common topics
  
  ### **Submit a Service Ticket**