Apex Warranty & Customer Support
Industry- Leading Warranty Coverage
At Apex Filling Systems, we stand behind the quality of the equipment we build. That's why all Apex-manufactured equipment is backed by a comprehensive 2-year limited warranty from the date of delivery.
Our warranty covers defects in materials and workmanship, and ensures that your investment is protected long after installation.
What's Covered
Apex-manufactured equipment
Defects in materials and workmanship
Equipment that fails to meet published specifications under normal operating conditions.
Customer Support Beyond the Warranty
Our commitment doesn't end after installation. Customers receive access to:
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Technical Support
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Troubleshooting Assistance
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Replacement Parts Support
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Equipment Documentation
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Ongoing Customer Service
How to Start a Warranty Claim
If you believe your equipment is experiencing a warranty-related issue, contact Apex Filling Systems with a detailed description of the issue. Our team will work with you to diagnose the problem and determine the appropriate next steps.
Frequently Asked Questions (FAQs)
How long is the Apex warranty?
Apex-manufactured equipment is covered by a 2-year limited warranty from the date of delivery.
Does Apex provide technical support after installation?
Yes. Our team provides ongoing technical support and troubleshooting assistance for Apex equipment.
What is NOT covered under the warranty?
The warranty does not apply to equipment that has been misused, modified, improperly installed, damaged through impact, or operated outside of specified conditions.
Does Apex support replacement parts?
Yes. Apex assists customers with replacement parts and service-related needs throughout the life of the equipment.
For complete legal warranty language, please refer to our Terms & Conditions.
Additional Support Resources
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Do you need replacement parts for your equipment? Check out our online catelogue here. Not sure the exact part you need? No problem, fill out the form below or give us a call and we will help!
Check out our Training Video playlist on our YouTube channel for tuturials on common topics
Submit a Parts Ticket
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Check out our Training Video playlist on our YouTube channel for tuturials on common topics
Submit a Service Ticket
