Apex Warranty & Customer Support
Industry-Leading Warranty Coverage
At Apex Filling Systems, we stand behind the quality of the equipment we build. That's why all Apex-manufactured equipment is backed by a comprehensive 2-year limited warranty* from the date of delivery.
Our warranty covers defects in materials and workmanship, and ensures that your investment is protected long after installation.
*For complete legal warranty language, please refer to our Terms & Conditions.
What's Covered?
Defects in materials and workmanship of Apex-manufactured equipment, including Apex-manufactured equipment that fails to meet published specifications under normal operating conditions.
Apex-manufactured equipment
What's NOT Covered?
Equipment that has been misused, modified, improperly installed, damaged through impact, or operated outside of specified conditions.
Apex-manufactured equipment
Customer Support Beyond the Warranty.
Our commitment doesn't end after installation. Customers receive access to:
- Technical Support
- Troubleshooting Assistance
- Replacement Parts Support
- Equipment Documentation
- Ongoing Customer Service
- Call us at 219-575-7493
- Email Parts@ApexFilling.com
- Email Service@ApexFilling.com
Frequently Asked Questions (FAQs)
How long is the Apex warranty?
- Apex-manufactured equipment is covered by a 2-year limited warranty* from the date of delivery.
Does Apex provide technical support after installation?
- Yes. Our team provides ongoing technical support and troubleshooting assistance for Apex equipment.
Does Apex support replacement parts?
- Yes. Apex assists customers with replacement parts and service-related needs throughout the life of the equipment.
Additional Support Resources
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Do you need replacement parts for your equipment? Check out our online catelogue here. Not sure the exact part you need? No problem, fill out the form below or give us a call and we will help!
Check out our Training Video playlist on our YouTube channel for tuturials on common topics
Submit a Parts Ticket
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Check out our Training Video playlist on our YouTube channel for tuturials on common topics
Submit a Service Ticket